Request account deletion

Roam Club · Developed by Artiena LLC

Delete your Roam Club account and data

You can request deletion without having the app installed. Email us from the address you use for your Artiena account and ask to delete your Roam Club account and associated data.

Request deletion by email

Or send your request to developer@artiena.com with the subject “Roam Club account deletion”. If you cannot access your original email, explain this so we can arrange ownership verification.

Never send your password, authenticator code, recovery code or identification document in your initial email. We will verify account ownership before removing data.

What deletion covers

The request covers your Roam profile, club memberships and applications, authored posts, activity registrations, recovery requests and contact details, and Roam sign-in sessions and notification registrations where held by our service. Clubs you own will close with their content unless ownership is transferred first.

Other Artiena apps

Deleting Roam Club access does not cancel another Artiena app’s account or subscription. A shared Artiena login needed by another app is retained. Tell us separately if you want to delete access to those apps too.

Data on your phone

Earlier evaluation builds keep community records on the phone. The connected release keeps a local community copy, while custom cover photos and previous trial records remain phone-only. You can also delete your account from the connected app using your current password and authenticator. We cannot remotely erase phone-only records. After your request has been completed, clear Roam Club’s app storage or uninstall it to remove its local data. Uninstalling alone does not delete your online account.

Copies and retention

Removal from the active service does not erase copies that other participants independently saved or shared through external services. Hosting backups may retain earlier records until their scheduled expiry; Hostinger documents seven days for daily backups and six weeks for weekly backups. We will explain any additional retention required for a specific legal or security reason when processing your request.

For questions about access, correction or deletion, contact developer@artiena.com.